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Customer Support Desk

Assistance provided

Type of assistance provided

Responses to general inquiries, including product performance and technical inquiries, requests for catalogs and other materials, and price/standard delivery date inquiries.

Products covered

Environmental test chambers made in Japan.

Business hours

10:00 am to 5:00 pm JST (with a break from 12:00 to 1:00 pm)

(Closed on weekends, Japanese holidays and designated ESPEC holidays.)

Inquiries by email

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Handling of personal information

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We are on holidays from April 29th, 2025 to May 6th, 2025.
We will handle your inquiry after May 7th, 2025.
We apologize for the inconvenience.

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If you want to receive a catalog or other documentation, enter the applicable information (such as product name or document name).

For an inquiry about a product you are using, enter the product's model name, year of manufacture and serial number.

We are on holidays from April 29th, 2025 to May 6th, 2025.
We will handle your inquiry after May 7th, 2025.
We apologize for the inconvenience.

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If you have not received a reply from the contact person after three working days,
please contact them directly at the contact details below.
TEL: +81-6-6358-4785

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