Customer Support Desk
New hours of operation starting June 8th,2020.
*Open Hours: 10:00 to 17:00 JST (break: 12:00 to 13:00)*
We will implement new hours of operation starting
June 8th,2020,as part of work style reform.
We appreciate your understanding and cooperation.
ESPEC's customer support desk responds to general inquiries such as product performance and technical inquiries, requests for catalogs and other materials, and price/standard delivery date inquiries in English.
- * For inquiries in Japanese, kindly contact our Global Support Desk.
Type of assistance provided
Responses to general inquiries, including product performance and technical inquiries, requests for catalogs and other materials, and price/standard delivery date inquiries.
Environmental test chambers made in Japan.
9:00 am to 5:00 pm JST (with a break from 12:00 to 1:00 pm)
(Closed on weekends, Japanese holidays and designated ESPEC holidays.)
Inquiries by email
Fill out and send the form below.
* For urgent inquiries, call +81-6-6358-4705 during the customer support desk business hours*.
* First response may be handled in Japanese.
* It may take some time for us to respond to questions sent in the inquiry form. The person in charge may call you to confirm inquiry details.
* Fields marked 'Required' must be filled out.
* Do not enter any platform-specific characters in fields.
Handling of personal information
- Personal information entered in the form below may be used to contact you about details.