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Privacy policy

ESPEC Corporation and its group companies in Japan (collectively, 'the Group'; the names of the group companies in Japan are listed on: http://www.espec-global.com/group/index.html) have a corporate philosophy that we, as a member of the community, are committed to create better relations with various Group stakeholders and to meet our corporate social responsibility. In this light, we consider it our important duty to protect personal information. This privacy policy below has been designed to ensure that personal information is managed rigorously and handled appropriately.

1. Compliance with standards; ongoing improvement of personal information handling

The Group complies with Japanese Act on the Protection of Personal Information and related laws, regulations and other standards, while endeavoring to review and improve personal information handling procedures on an ongoing basis.

2. Utilization purpose for personal information

The Group handles personal information only for the purposes respectively set forth below in addition to the purposes which the Group has specifically informed you at the time of acquisition thereof and the purpose of responding to inquiries or other communications. The Group will never use personal information for any other purpose without the consent of the subject thereof.

(1) Personal information of customers:
  • Fulfilling obligations and exercising rights under contracts with the customers (including the potential customers);
  • Providing after-sales or follow-up support and other ancillary business for products and services;
  • Providing information about products and services;
  • Providing useful information about products, services, exhibitions, forums, seminars, periodicals and the like; and
  • Conducting questionnaire surveys, product/service testing and other activities for product/service development or improvement.
(2) Personal information of shareholders:
  • Fulfilling obligations and exercising rights under the applicable laws and regulations;
  • Providing various services and information;
  • Research and implementation of measures for shareholders, and conducting a questionnaire survey and the like; and
  • Preparing the shareholder registry and other information management of the shareholders.
(3) Personal information of (potential) job applicants:
  • Selection, communication, and other procedures of the recruitment process; and
  • Communication and other procedures of the hiring process.

3. Personal information management

The Group will endeavor to manage personal information appropriately, educating employees about personal information protection, and appointing a manager in charge of personal information protection in each department that handles it. The Group will also endeavor to prevent unauthorized access to personal information, and to prevent its loss, unauthorized use and alteration, leakage and other similar risks by taking reasonable steps to ensure the security of media on which personal information is recorded.

4. Providing personal information to third parties

The Group will not provide personal information to a third party without just causes as defined in the Act on the Protection of Personal Information. When outsourcing handling of personal information, the Group will properly supervise the outsourced contractor such as by signing a nondisclosure agreement with the contractor in advance.

5. Personal data sharing of personal data acquired from customers

The Group shares personal data acquired from customers (including the potential customers) as specified below.

(1) Shared personal data items
Customer organization names (company or other organization names), official titles/job titles, names, and other contact information (including phone numbers and email addresses) of the contact persons, customer feedback/questions and the like
(2) Organizations sharing personal data with the initial acquirer within the Group
The other companies within the Group (includes in-Group sharing) or distributors/dealers responsible for the each customer
(3) Utilization purposes for shared personal data
  • Fulfilling obligations and exercising rights under contracts with the customers
  • Providing after-sales or follow-up support and other ancillary business for products and services
  • Providing information about products and services
  • Providing useful information about products, services, exhibitions, forums, seminars, periodicals or the like; and
  • Conducting questionnaire surveys, product/service testing and other activities for product/service development or improvement.
(4) Organization responsible for managing the said personal data
3-5-6 Tenjinbashi, Kita-ku, Osaka 530-8550 , Japan
ESPEC CORP.

6. Disclosure/correction requests, etc.

With regard to the retained personal data in the possession of the Group, please contact the email address below to inquire about request procedures for notification of utilization purposes, for disclosure, correction, addition, deletion, or for cease of utilization or a third-party provision of such data. We will let you know the procedures once we are notified of the type of your request.

Email address for privacy-related inquiries

e-Mail: privacy@espec.co.jp

7. Inquiries about personal information handling

Inquiries about personal information handling in the Group should be directed to the email address in Section 6 above. The email address can also be used for your request to cease sending news or other information from the Group by email, direct mail or phone.

8. Personal information of those who are aged 15 or younger

If you are aged 15 or younger, we request that you do not provide the Group with your personal information without the consent of a parent or legal guardian.

9. Links to outside websites of the Group

The Group assumes no responsibility for the handling of personal information by outside websites (of companies or individuals) linked from Group website pages. Please check the terms of the personal information handling policies of the linked websites (including the linked websites used to download software modules) at your own responsibility.