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SalesandServiceServicesthatincreasethecustomers’valueOurcustomersdemandvariousprod-uctsandservices,andESPEC’smottoforsalesactivitiesisto“Meetthecus-tomers’realneedsproperlytoincreasevalueforthecustomer.”Weboastana-tionwidesalesandservicenetworkthroughoutthecountry,meetingthevariousneedsofourcustomersfromtestplanningtotheprovisionofequip-mentandrentalproductsaswellaslaboratorytestingproposals,productpreventivemaintenance,anddisposal.Wermlybelievethat“Therealrela-tionshipwiththecustomerbeginsoncetheproducthasbeendelivered.”Inad-ditiontodomesticandoverseasagen-cies,ESPEC’sFieldEngineeringDe-partmentprovidesnotonlyaftersalesservicebutregularpreventivemainte-nancesothatourcustomerscanuseourproductswithoutworrywherevertheyarelocated.Wearetryingtoofferservicesthatincreasevalueforourcustomers,suchasprovidingpropos-alsforimprovementsothattheycancontinueusingourproductsinthebestconditionpossible.Ourcustomersup-portdeskismannedbystaffwhohaveawealthofproductknowledgeandrespondpromptlyandappropriatelytocustomerinquiriesregardingproductperformanceandtechnologicalaspectsaswellasmaterialsrequests.Weareequippedwithasystemthatallowsus21ESPECCORP.COMPANYPROFILEtoprovidepromptresponsestoinqui-riesfromcustomers,whichmeansthatwecanprovidethemthesupporttheyneed.ESPECstrivestocreateanon-goingrelationshipwithourcustomers,providingservicesthatcanbepur-chasedandusedaroundtheworldwithpeaceofmind.DomesticsalesandservicecentersDomesticagenciesOverseassalesnetwork50(countries/regions)centers1644omaniescompanies
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