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Product FAQ/Day-to-day maintenance and repair methods

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Temperature and Humidity Cabinet & Low Temperature Cabinet(LH-113,LHL-113,LU-113,LHU-113):FAQ

Trouble
Cause
Remedial action

AL00
CH00

The room temperature compensation input to the temperature controller was disconnected. The cabinet has been stopped. The sensor is loosely connected to the RTD terminal on the ES102C temperature controller board or there is an open circuit on the ES102C board. Turn control power OFF from the POWER key and resume testing. If the same alarm occurs again, call for service.
AL00
CH01
The dry-bulb input to the temperature controller was disconnected. The cabinet has been stopped. The sensor is loosely connected to the CH1 terminal on the ES102C temperature controller board or there is an open circuit in the connected thermocouple. Turn control power OFF from the POWER key and resume testing. If the same alarm occurs again, call for service.
AL00
CH02
(Not applicable
to LU cabinet)
The wet-bulb input to the temperature controller was disconnected. The cabinet has been stopped. The sensor is loosely connected to the CH2 terminal on the ES102C temperature controller board or there is an open circuit in the connected thermocouple. Turn control power OFF from the POWER key and resume testing. If the same alarm occurs again, call for service.
AL01
The temperature inside the cabinet has risen above the upper deviation limit. The heater has been stopped until temperature returns within range. Either specimens inside the cabinet are generating heat or the upper deviation limit is set too low. Remove the heat-generating specimens and/or set the upper deviation limit about 10°C higher than the target temperature. When temperature returns within range, normal control is restored automatically. The alarm can be cleared by pressing the or keys.
AL02
The temperature inside the cabinet has risen above the absolute high limit. The cabinet has been stopped. Either specimens inside the cabinet are generating heat or the upper deviation limit is set too low. Turn control power OFF from the POWER key. Then, remove the heat-generating specimens and/or set the absolute high limit about 15°C higher than the target temperature. Resume testing. If the same alarm occurs again, call for service.
AL03
The temperature inside the cabinet has dropped below the absolute low limit. The cabinet has been stopped. Possible causes include infiltrating of outside air, excessive cooling, the effects of cooling sources inside the cabinet, and the absolute low limit being set too high. Turn control power OFF from the POWER key and check the cabinet door and cable port. Reset the refrigerator control setting. If cooling sources are overcooling the cabinet, reduce their number. Also, correct the absolute low limit setting as necessary. Then, resume testing. If the same alarm occurs again, call for service.
AL06
The temperature inside the cabinet has risen above the overheat protector setting (instrumentation panel). The cabinet has been stopped. Either specimens inside the cabinet are generating heat or the overheat protector is set too low. Turn control power OFF from the POWER key. Remove the heat-generating specimens and/or correct the overheat protector setting. Resume testing. If the same alarm occurs again, it is possible that the thermal fuse has blown. Call for service.
AL07
The built-in temperature switch of the air circulator motor (water circuit [heat exhaust] compartment) tripped because the motor was abnormally hot. The cabinet has been stopped. The air circulator motor is overloaded. Leave the cabinet OFF until the air circulator cools down. Then, turn control power ON from the POWER key and resume testing.
AL21
Humidifier surface temperature rose and tripped the boil-dry protector. The cabinet has been stopped. Humidifier surface temperature rose above the trip temperature. Turn control power OFF from the POWER key and check water level in the humidifying tray water level regulator. Reposition the regulator as necessary and wait till the humidifier cools. Then, resume testing. If the same alarm occurs again, call for service.
AL22
The humidity inside the cabinet has risen above the absolute high limit. Humidity control has been stopped until humidity returns within range. The absolute high limit is set lower than the target humidity. Set the absolute high limit about 10%RH higher than the target humidity. When humidity returns within range, normal control is restored automatically. The alarm can be cleared by pressing the or keys.
AL23
The humidity inside the cabinet has dropped below the absolute low limit. The heater has been stopped and refrigerator capacity decreased to the minimum (turned OFF in some cases) until humidity returns within range. The absolute low limit is set higher than the target humidity. Set the absolute low limit about 10%RH lower than the target humidity. When humidity returns within range, normal control is restored automatically. The alarm can be cleared by pressing the or keys.
AL26
During humidity testing, the wet-bulb (measures relative humidity) rose above the specified temperature. *This alarm can be triggered during operation at low temperature and high humidity or when the target humidity is changed. There is nothing wrong with the equipment. Silence the buzzer and continue testing. Humidity control will continue as is, but humidity control might destabilize and trigger a humidity alarm.The wet-bulb wick (gauze) inside the cabinet may be dry. Stop the cabinet and replace the wick. After wet-bulb temperature returns within the specified range, the alarm can be cleared by pressing the or keys.
The water tank is empty. Humidity control will continue, but it will eventually stop unless water is replenished. The water tank is empty. Refill the portable (option) water tank and resume testing. After water has been sufficiently supplied to the main water tank, the alarm can be cleared by pressing the or keys.If the same alarm occurs again, call for service.
AL99
The instrumentation detected communication trouble between the CPU board and display board. The cabinet has been stopped. Communication error between the CPU board and display board Reactivate the system from the main power switch (leakage breaker) and resume testing. If the same alarm occurs again, call for service.
The instrumentation detected system trouble in the display board. The cabinet has been stopped. Display board error (i.e.: internal memory, etc.) Reactivate the system from the main power switch (leakage breaker) and resume testing. If the same alarm occurs again, call for service.
The instrumentation detected system trouble in the CPU board. The cabinet has been stopped. Sequence task error on CPU board Reactivate the system from the main power switch (leakage breaker) and resume testing. If the same alarm occurs again, call for service.
The instrumentation detected system trouble in the CPU board. The cabinet has been stopped. Refrigeration task error on CPU board Reactivate the system from the main power switch (leakage breaker) and resume testing. If the same alarm occurs again, call for service.
The instrumentation detected system trouble in the CPU board. The cabinet has been stopped. Temperature control task error on CPU board Reactivate the system from the main power switch (leakage breaker) and resume testing. If the same alarm occurs again, call for service.
The instrumentation panel does not light up after pressing the POWER key. Primary power supply is OFF. Activate the primary power supply.
The display goes out all of sudden or the displayed information is strange. System trouble or internal board trouble Switch the main power switch OFF and ON. If the same trouble reoccurs, call for service.
The door is hard to close. Something is caught in the door. Remove the obstruction.
Frost has formed and hardened on the door packing. Defrost the cabinet. See "7.3 User Practical Servicing".
Internal pressure is high because the cabinet is hot and highly humid on the inside. There is nothing wrong with the equipment. Proceed as planned.
The door is hard to open. Internal pressure is lower than room pressure. There is nothing wrong with the equipment. Proceed as planned.
Frost has formed and hardened on the packing. Defrost the cabinet. See "7.3 User Practical Servicing".
During operation below zero, icicles 5 cm or longer formed on the internal drain port, or the test area is covered in frost. (Not applicable to LH or LHL cabinets) Outside air has infiltrated through the cable port. Cover the cable port with the cap or rubber plug.
Door packing is not properly sealing the door and frame, or packing has deteriorated. Call for service.
Strange noises are heard. The condenser filter is clogged. Clean the filter.
Strange odors are detected. Lingering odors inside the cabinet Clean the test area. See "6.3 Maintenance".
Specimens are generated odors. Remove the source of the odor.
The cabinet is wet on the outside. The room is highly humid. There is nothing wrong with the equipment. Proceed as planned.
Frost has formed on door hinges and around the door frame and viewing window. (Not applicable to LH or LHL cabinets) The room is highly humid. There is nothing wrong with the equipment. Proceed as planned.
Temperature (&humidity) is unstable. The door is open. Shut the door.
The cable port is not covered. Reattach cap or plug.
Ambient temperature changes more than 5°C/hr. Stabilize ambient temperature and resume testing.
High heat load equipment is being turned ON/OFF. Reduce the heat load.
Temperature gradually rises higher than the target temperature. Specimen heat load is high. Reduce the specimen heat load.
Frost has formed on the cooler. Defrost the cabinet (Not necessary for LH cabinets). See "7.3 User Practical Servicing".
Settings cannot be changed. The keys are locked. Unlock the keys.
Temperature heat-up/pull-down rate does not satisfy specifications. The door is open. Shut the door.
Specimen heat load is high. Reduce the amount of specimens.
Ambient temperature too low (high). Raise (Lower) ambient temperature.
Temperature stops rising or begins to drop during heat-up. Frost has formed on the dehumidifying-cooler. There is nothing wrong with the equipment. Defrost the cabinet, if necessary.
Poor temperature uniformity Air flow inside the cabinet is poor. Rearrange specimens so as not block air flow.
Specimen heat load is high. Reduce the amount of specimens.
Frost has formed on the cooler. Defrost the cabinet (Not necessary for LH cabinet)


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